Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from thehandmassager.com (the “Site”).

Personal information we collect.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site and how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect device information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information on cookies and how to disable them, visit http://www.allaboutcookies.org.
- “Log files” track actions that occur on the Site and collect data including your IP address, browser type, ISP, referring/exit pages and timestamps.
- Web beacons”, ‘tags’ and ‘pixels’ are electronic files used to record information about how you browse the Site.
When we refer to “personal information” in this Privacy Policy, we mean both device information and order information.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information, e-mail address and telephone number. We refer to this information as “Order Information”.

How do we use your personal information?

We use the Order Information we collect generally to fulfill orders placed through the Site (including processing your payment information, arranging shipping and sending invoices and/or order confirmations). In addition, we use this order information to:
- Communicate with you;
- Review our orders for potential risk or fraud; and
- Where it corresponds to preferences you have shared with us, provide you with information or advertisements relating to our products or services.

We use the Device Information we collect to help us detect potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analyses of how our customers browse and interact with the Site, and to evaluate the success of our marketing and advertising campaigns).

Sharing your Personal Information.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can find out more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site - you can find out more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also disable Google Analytics at https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights in any other way.

Behavioral advertising.

As described above, we use your Personal Information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can refuse targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Snapchat: https://support.snapchat.com/de-DE/a/advertising-preferences
- Tiktok: https://www.tiktok.com/legal/privacy-policy?lang=en

In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance opt-out portal at http://optout.aboutads.info/.
“Text marketing and notifications:

By entering your phone number in the checkout and initiating a purchase, subscribing via our subscription form or a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. SMS marketing messages will not exceed 50 per month. You acknowledge that consent is not a prerequisite for any purchase.


If you wish to unsubscribe from receiving SMS marketing messages and notifications, reply with STOP to any mobile message sent by us or use the unsubscribe link we have provided in any of our messages. You understand and agree that alternative methods of unsubscribing, such as using alternative words or requests, will not be considered a reasonable means of unsubscribing. Message and data rates may apply.
If you have any questions, please text HELP to the number that sent you the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.”


Do not follow.

Please note that we do not change our site's data collection and use practices when we see a “Do Not Track” signal from your browser.

Your rights.

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below.

In addition, if you are a European resident, we note that we process your information in order to perform any contracts we may have with you (for example, if you place an order through the site), or to pursue our legitimate business interests listed above. In addition, please note that your information will be transferred outside Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we keep your order information on file, unless you ask us to delete this information.

Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Minors
The site is not intended for persons under the age of 13.

How to contact us

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us via the contact form.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for currency conversion purposes. You also agree to allow this currency to be stored in a session cookie in your browser (a temporary cookie, which is automatically deleted when you close your browser). We do this so that the selected currency remains selected and consistent when browsing our website, so that prices can be converted into your (the visitor's) local currency.